Terms for shopping outside Sweden

Minimum amount
The minimum amount to order is 500 SEK including VAT.

Prices
Swedish VAT is included in the price (25% for cloth and hometextiles;12% for tea and chocolate)

Payment method
Credit/debit card payment 

Fee: 0 SEK
You pay with your Visa or Mastercard through Certitrade / Euroline 100% secure. All information is encrypted with SSL - 128 bit. The payment will be reserved on your account and pulled normally within 24 hours from the checkout. The transactions are done according to the new safetey standard "3D-Secure".

 

Prepayment

 

Once you've placed your order with advance payment you will receive instructions on which account the money should be deposited into. Note that the customer is responsible for paying any costs for payment.


Delivery time
Normal delivery time is about three business days within Sweden.

For other EU countries,it normally takes 3-8 working days to receive (the delivery time might be longer due to the local delivery condition).

Shipping
We can ship your items in a box, envelope or with your preferred shipping company.
We are not responsible for any delays caused by any shipping company.

It is up to the customer to leave a valid and correct delivery address. If Hildur.se gets a package in return because of an incorrect address or the package has not been collected, it is customer's responsibility to pay for the delivery cost. When Hildur.se gets the package, an e-mail will be sent to the customer. Hildur.se will take the next step when get the customer's reply.More information about shopping term please check the shopping term in Hildur.se

 

Shipping cost

 

Denmark - 90 SEK 

Finland -190 SEK

Other European cuntries - 290 SEK

Other European countries include: 

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, 

Denmark, Estonia, Finland, France, Greece, Hungary,

United Kindom, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,

Netherlands, Poland, Portugal, Romania, Slovakia, 

Slovenia, Spain

 

Shipping Weight: Shipping price above is paid for up to 2 kg / order, we will contact you if the weight is over 2 kg.

 

 

If you want to make orders from Germany, Norway and Switzerland, please contact us before you place an order. 
 

Delivery

You will get a traceable parcel ID number of the package to follow the delivery status.

The trace number could be checked at http://www.posten.se/m/startpage.

 

Guarantees
We always give you 1 year of guarantee for your items. If you can prove that an item is broken by construction we can replace it for you, but we cannot replace items that are broken by usage. You will be responsible for the shipping if you need to replace the items.


Your right of regret
In sweden, you are allowed to return the items (unharmed) without any specific reason.However we can not refund the used or customr damaged items, otherwise you have 14 days to regret your purchase.

 

Please contact us before you want to return the items, we will send you a return form to fill in.

When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.

 

 


The Law on Personal Data
Your personal information (name, address etc.) will be protected according to the Swedish law on personal data (PUL).

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Produced by:
Wikinggruppen

           

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